WE MAY BE SLOW IN SOME WAYS, BUT WE ARE FAST!
We pride ourselves on shipping your order quickly. All orders are processed immediately. The vast majority are shipped the same day!
Everything is put in place to guarantee you an irreproachable service as well as an optimal delivery time. We take particular care in the choice of our service providers and in the packaging in order to transport the material in the best conditions and in the shortest possible time. In some cases, you will receive a Repack returnable packaging, and sometimes we will reuse a box to prepare your order.
As a general rule, orders are delivered within 24 hours for most small packages. The logistics associated with surfboards is quite complex, even more so for boards over 8 feet.
On average, it takes 2 days to receive your board in metropolitan France.
We have a solid experience in distribution and logistics associated with board sports and distance selling.
We use the best tools and choose the carriers according to the type of board and the final destination.
If you are in a hurry please do not hesitate to contact us and we will try to find the best solution for your needs.
With Calberson/Geodis you will receive an SMS/Email which gives you the possibility to choose the delivery window according to your availability in order to avoid any unnecessary transit. The same goes for DHL J+1 shipments in France for the less voluminous parcels.
All the Co2 emissions of the deliveries of our products are fully compensated within the framework of our commitments and our Climate Neutral certification,
If you have any doubts or questions, do not hesitate to contact us via the contact form.
INTERSTELLAIR ORDERS 🛰
* All shipments begin their journey from Earth 🌍
* Shipping rates are astronomical. 🚚
* We ship exclusively with SpaceX. 🚀
* Orders will be shipped on the next available launch date.
If you have any technical questions about a Severne product or are looking for advice on how to equip yourself, then please feel free to fill in the form above.
A Severne expert will then contact you. We will respond to your request as soon as possible.
You can also consult our FAQ section with the most frequently asked questions.